How to Take One of the 3 Ferries from Playa del Carmen to Cozumel: A Step-by-Step Guide
Going to Cozumel means going on an adventure that combines a beautiful ferry ride, secret beaches, a chill atmosphere, and some of the most incredible underwater experiences in the world. San Miguel has many resorts, beach clubs, and restaurants. Exploring the north and south of this big island near Cancun, your stay will be more relaxed. You will find serene beaches that are Cozumel’s best-kept secrets. Taking the Cozumel ferry to Playa del Carmen is a big part of your adventure and a convenient and popular way for tourists to get to the island’s quiet shores.
You have three options to get to Cozumel (Ultramar, Xcaret Xailing, and Winjet), and they run the Cozumel ferry schedule every 30 minutes from 8 am to 10 pm. This guide will give you all the information, including the Cozumel ferry price, so you can have a smooth ferry experience in this peaceful place. Whether you are cruise passengers arriving for a day trip or Cozumel hotel guests looking to explore, this guide will help you navigate your journey. Cruise ship passengers can easily access the ferry pier from their docking locations. You can walk or take a taxi to the ferry terminal, depending on where your cruise ship docks. Taxi costs are reasonable, and short walking distances make it convenient for cruise travelers.
Quick Facts
Choose a ferry that fits your schedule and comfort.
Know the boarding process.
Enjoy the amenities and views during your ferry ride to Cozumel.
The Three Ferry Companies
For your ferry to the beautiful island of Cozumel, you will choose between two ferry companies and three ferry services. The options are Ultramar (yellow), Winjet (orange), and Xcaret Ferry (blue and white). All three services will get you to Cozumel’s beaches and marine life, but they differ in price, comfort, and amenities. Transcaribe and Ultramar have car ferries if you have a vehicle. Here’s a quick comparison to help you choose the ferry that fits you best.
Prices and Tickets:
Winjet: One price for all adult tickets is $14, and children’s tickets are $9. Suitable for families and solo travelers.
Ultramar has two price options: a standard ticket for $17 and a first-class ticket for $20. The standard children’s ticket is $13. First-Class is for those who want more comfort.
Xcaret Xailing: adult ticket at $14 and children ticket at $12.50
Comfort and Amenities:
Winjet: A climate-controlled room with padded chairs for all passengers.
Ultramar: The standard ticket has outdoor seating with minimal shade and no air conditioning; metal chairs are not comfortable for everyone.
Xcaret Xailing: climate-controlled room with padded chairs for all passengers. There is also an outdoor area to sit.
Entertainment and Snacks
The ferry ride is 40 minutes, but onboard entertainment, like TVs with local programs or music, will pass the time. Snacks and drinks are part of the onboard experience; you can buy what you need to satisfy you during the ride.
Snacks: Chips, cookies, light bites
Beverages: Soft drinks, water, coffee, alcoholic options for those who want to start the vacation early
Xcaret Xailing: FREE filtered water for you, but nothing else.
Some ferries may also inform you about water sports once you arrive in Cozumel, so the ride is not just a transfer but part of the adventure.
Schedule and Frequency:
Ultramar and Winjet ferries alternate hours; one leaves during odd hours, and the other leaves during even hours. Xcaret Xailing departs at the 30-minute mark (half past each hour). The first ferry leaves Playa del Carmen at 8 am, and the last returns from Cozumel at 9 pm. Check the specific date of your trip if you’re planning around Playa del Carmen.
Which Ferry to Choose
Choosing the right ferry to Cozumel is like selecting the perfect start to your island adventure. With Ultramar, Xcaret Xailing, and Winjet, each with their own experience, here’s a quick summary to help you decide, including the popular Ultramar ferry Cozumel.
Ultramar vs Winjet vs Xcaret Xailing:
Ultramar Ferry has newer boats, better design, and more professional service, so a smoother and more comfortable ride.
Winjet is an option, but it is not as good as Ultramar.
Xcaret Xailing runs more often and provides FREE filtered water to all.
Contact:
Winjet: (987) 872-1588, (987) 872-1508, winjet.mx
Ultramar: (998) 293-9092, ultramarferry.com
Xcaret Xailing: (998) 883-3143 or USA 1-855-326-0682, https://www.xailing.com/es/
Buy Tickets:
Online Purchase: Visit the ferry service’s website to buy tickets. All tickets are valid for 6 months from the purchase date, so you have flexibility in your travel plans and booking. It’s best to book in advance to secure your preferred schedule, especially during peak season.
At the Terminal: You can buy your ferry ticket at the Playa del Carmen or Cozumel dock. For convenience and to avoid overpaying, purchase tickets at the official kiosks of Winjet, Xcaret Xailing, or Ultramar.
Before you Go to Playa del Carmen for the Ferry
When planning your Playa del Carmen to Cozumel ferry trip, remember to think about transportation to the pier, what to pack, and amenities. Most visitors arrive at the Cancun airport and use pre-reserved airport transfers, while mainland guests often opt for buses, taxis, or rental cars to reach the ferry terminal. These options are convenient, with approximate travel times from popular locations like Cancun and Puerto Aventuras. A smooth boarding process starts with being on time and having what you need for a comfortable ride.
Where is the Pier in Playa del Carmen
The Cozumel ferry pier in downtown Playa del Carmen is in the middle of town and within walking distance from most hotels. If you’re close to the beach, you can walk there. Taxis can get you there from anywhere in the city. If you’re coming from farther away, the ADO Bus Station in Playa del Carmen is a hub where you can arrive by bus and then walk or take a taxi to the pier. If you’re driving, the dock has limited parking, so arriving early is best.
What to Bring?
Pack light luggage, as you may have to carry it on board. Bring:
Snacks: Although some options are available, bring your own to save money and cater to your tastes.
Sun Protection: The Caribbean sun is intense; bring sunglasses, hats, and sunscreen.
Air Conditioning: A light jacket or shawl is recommended, as the air conditioning on the ferry can make the interior cold.
Facilities and Amenities
The ferry ride to Cozumel is 40 minutes long, and you can take advantage of the facilities and amenities. There are clean bathrooms on board for your comfort. Seating areas are indoor with air conditioning and outdoor decks; both are nice and offer sea views.
Arrival Time: Arrive at the terminal 15-30 minutes before departure. This gives you time to check in and go through security so you don’t miss the boat among all the tourists and locals.
Luggage and Pets: One piece of luggage (up to 25 kg) and a carry-on bag per passenger is allowed. Remember, extra baggage fees apply to excess luggage. Small pets are allowed on board if they are in a carrier and do not disturb other passengers. Some operators might require a small pet fee and make you sit outside with your pet.
Health and Comfort:
Seasickness: If you’re prone to motion sickness, bring medication, especially on windy days. The crossing can be rough, but it’s part of the fun.
Accessibility: Ferry operators have accommodations for passengers with disabilities, including wheelchair ramps and accessible restrooms. Contact the operator ahead of time to confirm.
Now, you’re ready to start your Cozumel adventure. Remember, it’s not just about the destination but also the journey there.
Ferry Terminals
Once you step foot in Playa del Carmen or Cozumel, the energy of the ferry terminals is your entrance to adventure. Here’s what you need to navigate these busy hubs:
Terminal Locations and Amenities:
The ferry terminal is in the downtown area of Playa del Carmen, close to everything and all the local hotspots and hotels. This is where all three ferries are located.
In Cozumel, all three ferry services dock at the central pier, across from the main square of San Miguel de Cozumel. This is the island’s heart, and the ferry terminal has bathrooms, snacks, tour operators, and taxis available.
Cozumel
When you arrive in Cozumel from Playa Del Carmen, you’ll find a world of marine life, history, and relaxation. Cozumel has something for everyone, from scuba diving in coral reefs to land-based exploration in San Miguel.
Activities and Attractions
Cozumel has some of the best snorkeling and scuba diving in the Mexican Caribbean. Don’t miss the opportunity to dive into the crystal clear waters and explore the Palancar and Columbia reefs. For history buffs, the San Gervasio Mayan ruins are a must-see for learning about the island’s past. Cozumel has many beach clubs and beaches where you can sunbathe and chill if you want to relax.
Snorkeling and Diving: Marine parks with sea life
Mayan Ruins: Cultural and Historical Tours
Beaches & Beach Clubs: Sunbeds, cocktails and water sports
Island Transport
Getting around Cozumel is easy, and there are many options. The Punta Langosta cruise pier is conveniently located within a short walking distance to the Cozumel ferry pier, making it ideal for cruise passengers. Taxis are available and can take you from one place to another. For more freedom, consider renting a car or a bike to explore the island at your own pace. It’s a great way to get to the secluded beaches and local restaurants.
Taxis: Fixed rates to popular places
Rental Cars: Full island freedom
Bikes: Economical and eco-friendly
Accommodation and Dining
You’ll find many hotels in Cozumel, from all-inclusive resorts to small boutique hotels. To eat Cozumel’s cuisine is a delicious mix of authentic Mexican and fresh seafood. Don’t forget to try the local specialty, “Pescado al Horno,” a traditional Cozumel dish and a baked fish dish.
Hotels: Something for everyone and every budget
Food: Local restaurants serving Mexican and seafood
Beach Club Dining: Meals with sea views
Useful Information
When taking the ferry from Playa Del Carmen to Cozumel, ensure you are prepared for emergencies and know some helpful travel tips to help make your trip smooth. This includes understanding the ferry schedule and the Quintana Roo weather.
Emergencies and Delays
In case of an emergency or delay, stay informed and calm. Contact the ferry operator if you need assistance. Remember:
Ferry Service: Check the ferry schedule before you go; it can change and runs from 8:00 am to 10:00 pm.
Weather: Always check the Quintana Roo weather before you go, as it can cause cancellations or delays.
Carry a list of local emergency numbers and tour operators if you need an alternate route to or from the ferry terminals.
Useful Tips for a Smooth Trip
Remember:
Cancun & Tulum: If coming from Cancun or Tulum, allow extra time for transportation to Playa Del Carmen. Direct options like ADO buses are available but will affect your overall schedule. Calica cruise passengers will find it convenient to take a taxi from the Calica cruise pier, which takes about 8-10 minutes to reach the ferry terminal at approximately USD 8.00.
Activities: If you want to go fishing or visit Isla Mujeres, local tour information is available from the tour operators.
Ensure your travel arrangements are confirmed before your day of departure, and note the departure and arrival times to avoid surprises.
Conclusion
Going to Cozumel is an adventure in itself, and with this guide, you’ll be ready for a smooth Caribbean journey by knowing how to buy your ticket and prepare for the ferry ride on Ultramar, Winjet, or Xcaret Xailing. The ferry services will give you a great start to your Cozumel adventure and a memorable one.