Stingray Villa Direct Booking Advantages
You wish to visit Cozumel. To accommodate this trip, you will require an accommodation. The majority of travelers will search for accommodations by opening a browser tab and typing in “Airbnb”, “Booking.com”, etc. As it may seem that booking through these platforms would be the most logical and efficient way to find accommodations, it is actually the most expensive per-night method of booking your vacation.
Booking.com and Airbnb, along with other booking sites, use millions of dollars to entice you to believe their platform offers you the cheapest rate. Booking platforms are merely middlemen. Between you and the hotel, there is a middleman (the booking site) that charges a fee on both sides of the transaction. When you make reservations directly with Stingray Villas, you eliminate that middleman. You receive lower rates, better customer service, and ultimately a better overall experience than you would with a booking platform.
The Hidden Costs of Online Travel Agencies (OTAs)
These companies have very large marketing budgets. Their shareholders require them to produce profits. One way for the online travel agencies to generate income is to charge hotels (and/or travelers) high commission fees. Most of the time, the online travel agency charges the hotel and adds a service fee to your final bill at checkout. Most often, the hotel incurs a 20-25% loss on each night’s revenue due to the large commission paid to the online travel agency. For the most part, hotels and vacation rental properties cannot afford to lose this amount of money per night. Hotels/vacation rental properties, therefore, must increase the nightly rate charged through online travel agency websites to offset losses incurred from commissions. Therefore, consumers pay an additional premium for the convenience of booking through these sites.
If you choose to book directly through a property’s website (Stingray Villas), you will avoid paying the premium for an intermediary’s services. Since we don’t have to pay a huge technology company a commission when you book through our official website, we can provide you with better prices. This is another reason booking directly with a property is usually the cheapest option. As stated earlier, if you would like to save money so you may enjoy scuba diving, tacos, and margaritas, book direct!
Direct Booking Means Better Service
Price is but one factor that impacts the quality of customer service provided. Communication is equally important. Although your communications regarding your reservation may appear seamless through the various online travel agency websites, your messages are actually routed through the intermediary’s servers. In addition, the email address you receive after making a reservation appears to be a generic email account (or mask). Oftentimes, messages are delayed or sometimes never received.
Furthermore, if you wish to make a special request while staying at a property booked through an online travel agency, you typically must submit it via “black mail,” hoping someone will read your message. Furthermore, since you are communicating with the intermediary rather than the property owner/operator, you cannot communicate directly with anyone at the property.
Communication improves dramatically when booking directly with a property. Typically, you can contact the individuals responsible for managing the property. At Stingray Villas, we reside and operate in Cozumel. We are well aware of what Cozumel has to offer. Your emails will be responded to promptly by a real person, not automatically by a computer program.
Need assistance with finding a good location to rent a Jeep? Do you need help arranging transportation from the Cozumel International Airport or the ferry dock? Are you looking for information on which dive operations offer pickup and drop-off at Stingray Villas? We can assist you with all these types of questions before you arrive in Cozumel. When booking directly with a property, you receive a personal local concierge rather than relying on an automated chatbot. Our goal is to ensure that your experience at Stingray Villas is nothing short of perfect.
Flexibility When Travel Plans Change
Travel has its unpredictabilities. Flights are late. Ferrys are canceled due to high winds. Some people get sick. Things happen.
If you are booking through a large online reservation website, you are obligated to follow their inflexible cancellation policy. To make date changes (e.g., if your original flight is delayed), you’ll need to contact the large call center associated with the booking platform. You’ll sit in limbo while waiting for someone to answer. When you finally speak with a person, they’ll likely be an outside customer support agent. This person may not know anything about travel in Mexico and does not have the authority to deviate from the company’s established rules. He/she will read off his/her computer screen and tell you “no.”
Stingray Villa bookings allow you to interact directly with us. We’re human beings. We understand that when traveling, things occasionally go awry. For example, if a hurricane is approaching or your airline cancels your flight, we can accommodate you. As a result of this interaction, we have the authority to alter your dates, provide you with credit, or modify your existing reservations as needed, without requiring approval from corporate offices. Your safety and satisfaction are important to us. The benefit of being able to negotiate flexibility in travel arrangements, such as those that arise when working directly with the property owner, is one you simply cannot purchase at discounted rates through travel websites.
Priority Room Assignments
Here is a fact about the hospitality industry. Hotels know exactly where every booking comes from. They know who booked direct and who booked through a discount site.
When it comes time to assign rooms, direct bookers get priority.
If we have a corner room with a slightly better breeze or a room that gets perfect morning light, we give it to the guest who booked through our website. Direct bookers are our most valued customers. They cost us less to acquire, and they usually return. It makes sense to give them the best possible experience.
If you book through a third-party site that takes a 20 percent cut, you will get the standard room. If you want the best room available, book direct. If upgrades are available upon arrival, direct bookers are always first on the list.
Keeping Your Money In The Local Economy
Cozumel is a relatively small island. The local tourism industry serves as the region’s primary economic engine.
Where you choose to invest your hard-earned money during your trip to Cozumel can impact the community and its people.
If you select to make your reservations through a large online booking service, most of the money you spend on your vacation will leave the island quickly. That money will be used by the corporation’s headquarters in cities such as Los Angeles, CA, or other areas of Europe to fund national advertising campaigns (e.g., the Super Bowl) and pay executives’ bonuses.
If, instead, you opt to make your reservations directly with a locally owned and managed business (like Stingray Villa), the money you spend will remain on the island. Your dollars will help support the upkeep of the rental property and also go toward providing competitive wages to local residents. When you reserve your accommodations directly with a local business, it creates a more positive and sustainable experience for both yourself and the island’s community.
A Safe Way To Book
Many people believe that by booking through large websites, they are protected. While the names of these websites may have some credibility, this is far from true. Third-party sites overbook rooms. This is due to discrepancies within their inventory system. A person can book a room on a discount website, receive an automated confirmation, arrive at the destination (in my case, Cozumel), only to discover that the hotel had been completely booked for weeks. The booking platform will tell the guest that there was nothing they could have done. They will tell the hotel that the platform failed.
When a guest books directly on the Stingray Villa website, they go straight into our reservations system. When we say there is a room available, we mean there is a room available. Once a guest hits “confirm,” we lock them into our system. There is no delay. There is no time for the booking process to fail due to a breakdown of the booking platform or vendor.
How To Get The Best Deal
The process is simple. You do not need to hunt for promo codes on shady websites. You do not need to compare 14 different booking platforms.
Go to the official Stingray Villa website. Put in your dates. Look at the rates. They will be the lowest available anywhere online.
If you have questions before you book, send an email. Ask about the rooms. Ask about the pool. Ask about the walk to the ocean. We will answer you quickly and honestly.
We built Stingray Villa to provide a quiet, comfortable, and beautiful place to stay in Cozumel. We want the booking process to be as stress-free as the vacation itself. Skip the hidden fees. Avoid the corporate middlemen. Get the best room, the best price, and the best service. Head to our booking page and lock in your dates directly. We will be waiting for you in Cozumel.
